Network Operations

(1 full-time position available)

Our Network Operations Center (NOC) is looking for an ambitious, self-motivated person to join our team of professionals. The NOC team continuously researches, implements, and maintains the IT technologies that allow I-Land to provide services for its dial-up, leased line, wireless, DSL, and web hosted customers. The ideal candidate for this full-time position will balance experience, skill, and desire to join our dynamic team.

In addition to having excellent written and verbal communication skills, the candidate must have a comfortable knowledge in PHP, MYSQL, MSSQL, Linux, scripting languages, Perl, and HTML. Knowledge of DNS, RADIUS, Apache, internet workings (ie, WAN & LAN management), networking hardware and topologies, wireless technologies, and typical Internet applications are strongly preferred.

Other areas that the proper candidate should have experience with include routing configuration (i.e., BGP, OSPF, RIPV1, RIPV2), router security, Linux and Windows systems administration.

Pay commensurate with experience. Benefits include paid vacation, holidays, health and life insurance, 401K retirement plan and another host of company paid benefits. Some travel opportunities exist along with a casual work environment.

Work hours are typically 8:00 a.m. - 5:00 p.m. with a well compensated pager duty responsibility periodically through out the year.

Part Time Technical Support 5:00 - 9:00pm Certain Week Days & Sat./Sun
We are searching for a motivated, customer-service oriented person to join I-Land's Technical Support team. The primary responsibility of our Technical Support Department is to provide connection assistance to our customer base. Other responsibilities include watching for trends that may affect our service, and properly reporting them within the company.

Technical Support staff members are often the primary "face of I-Land" for our customers once they have initially signed up for our service. Great emphasis is placed on problem resolution and customer satisfaction.

The available position is Part-time.
Required skills:

- Internet experience a must
- Strong knowledge of PoP 3 Mail Client Applications
- Strong knowledge of Windows XP/Vista/Windows 7, 8, 8.1
- High Speed Internet set up (DSL, Cable and wireless)
- Solid troubleshooting skills
- Excellent verbal and written communications skills
- Ability to function as a member of a dynamic team

Desired skills:

- Experience in customer service
- Knowledge of Anti-virus software, Internet Browsers and various and other related online tools.
- Knowledge of Wireless Router set up and security

As I-Land Internet Services continues to grow, we are frequently in search of qualified people to fill challenging positions.  

If you want to work in a casual but serious atmosphere, I-Land may have an opportunity for you.  Please submit your resume (including references) to hrdept@iland.net or, via snail mail, to:

     I-Land Internet Services
     PO Box 834
     Sedalia, MO  65302-0834

Be sure to specify the type of position for which you would like to be considered.  If you are looking for a position not listed above, we will turn to these resumes, and  contact qualified candidates to set up interviews as positions become available.